<aside> ℹ️ Supervisor Review is a BETA feature. You receive access to the this feature free of charge. However, we may change, remove, or improve this feature at any time.

</aside>

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Forms can now be configured to enable supervisor review on submitted incidents. When your agency has a form configured as a supervisor review form, it will enable a new flow on the Submit and Activity Log pages to recommend/require a supervisor review. It will then track the state of that workflow as users request review and supervisors/admin review incident reports.

Configuring Supervisor Review

  1. To enable supervisor review on a form, you will need to add a new field to the form. The field should be a TEXT field with a set of options.

  1. You will click the advanced settings accordian and turn on "Use as supervisor review"

  1. From there you can select which question in your form is the review question and the colors for those states. Some examples would be:

You can set your form to target certain call types with the suggest on incident type dropdown on the form configuration, or by clicking the require on important incidents toggle.

Review Flows